Adobe Stock FAQs - Frequently asked questions
General questions
Where can I find the occupancy plan for a pool?
The occupancy schedule for each pool (with the exception of the Fächerbad) can be found on the respective pool page under the prices.
Is it permitted to film / take photos in the bathroom?
It is generally not permitted to take photographs / film in the bathroom with the exception of a filming permit. Information on filming permits here.
How many swimming pools are there in Karlsruhe?
Karlsruher Bäder operates a total of 10 pools, including the Europabad, the Fächerbad, the Vierordtbad thermal baths, the Grötzingen indoor pool, the Adolf-Ehrmann-Bad in Neureut, the Weiherhofbad in Durlach and the four outdoor pools Sonnenbad, Turmbergbad, Freibad Rüppurr and Rheinstrandbad Rappenwört. In addition to the pools, the Karlsruhe public baths also operate the Durlach campsite.
Is there a newsletter?
Yes, the Karlsruher Bäder send out a newsletter about once a month with information about the world of swimming in Karlsruhe. Click here to subscribe to the newsletter.
Which pools offer early morning swimming?
During the indoor pool season (approx. end of the summer holidays until the outdoor pools open) there is early swimming in the following pools: Weiherhofbad and Adolf-Ehrmann-Bad. Please note the opening times of the respective pools.
Early swimming is also available in our outdoor pools from the opening of the respective pool: Tuesday and Thursday from 7 a.m. in the Turmbergbad and Friday from 7 a.m. in the Rüppurr outdoor pool.
Questions about lost property
I have lost something in the bathroom. Who can I contact?
For lost property at the Europabad, please contact the following e-mail address: service@ka-baeder.de and describe your lost item.
For lost property in the other Karlsruhe pools, please contact info@ka-baeder.de.
Can the lost property be sent?
Lost property can only be collected on site at the respective pool.
Questions about admission to the Karlsruhe pools
Will I get my money back in the event of a thunderstorm?
No. Tickets that have already been paid for are excluded from subsequent exchange. There is also no money back in the event of a thunderstorm.
Do birthday children get free entry to the Karlsruhe pools?
In all Karlsruhe pools, all birthday children up to their 17th birthday receive free day admission to the pool on their birthday on presentation of an identity card or child ID, and the sauna can be booked at an additional rate.
Are there special group tickets?
For the Adolf-Ehrmann-Bad, Weiherhofbad, Sonnenbad, Turmbergbad, Rheinstrandbad Rappenwört and Freibad Rüppurr pools, there are multiple tickets (11 and 25 tickets) that can be used as group tickets.
Group bookings can be made in advance for the Europabad. The conditions can be found on the page there.
What payment options are available at the spas?
In all pools in Karlsruhe you can pay with cash or non-cash with EC card / credit card. Mastercard, Visa, Maestro, VPay, Girocard are accepted.
As a patchwork family with more than 3 children, can I use a family ticket for the baths?
Yes, if proof is provided that everyone lives in the same household (e.g. address on the person's ID) and that they are their own children (e.g. birth certificate).
The family ticket is valid for one or 2 adults with up to 3 children (under 18). Families with 4 or more children (under the age of 18) can use the family card on presentation of their family pass / family record book at the ticket office. Alternatively, copies of the birth certificates from the family register can be sent to info@ka-baeder.de approx. 2 weeks before the visit to obtain authorisation to use the family card.
The state family pass can be applied for at the responsible city or municipal administration.
Please note that requests are only processed from Monday to Friday between 8 am and 3 pm.
Can I take friends' children with me on the family card?
No.
Is there a bathing pass for families?
No.
How will I be informed about the monthly discount campaigns of the BadePass Premium?
Subscribe to our newsletter or find out about the monthly discount campaign on our website or our social media channels(Instagram, Facebook).
Admission requirements for women's / men's sauna
Can I enter the women's sauna as a woman with male genitals?
All persons who have the gender entry "female" on their birth certificate have access to the women's sauna.
Can I enter the men's sauna as a man with a female genitalia?
All persons who have a "male" gender entry on their birth certificate are admitted to the men's sauna.
Are there annual passes for the Karlsruhe pools?
No, there are no annual passes for the Karlsruhe pools.
Can more than one person use the BadePass?
In principle, the BadePass is designed for one person.
However, additional admissions can be paid for, which are then discounted in the same way.
In the Europabad, the Vierordtbad thermal baths and the Fächerbad, admission for additional persons must be paid for separately with the BadePass at the cash desk before entering the pool, as a medium is required to lock the lockers and pay in the pool.
In the four outdoor pools Sonnenbad, Freibad Rüppurr, Turmbergbad and Rheinstrandbad Rappenwört as well as in the Adolf-Ehrmann-Bad and Weiherhofbad, the BadePass can be held directly at the turnstile to book admission for additional persons. With each scan, the adult rate minus the discount is deducted from the BadePass credit and the turnstile is released for one person. Discounted tickets can be purchased at the cash desk, these are also discounted.
Is there a season ticket for the sauna?
No, the season tickets are only available for the outdoor pools.
What is the Karlsruhe Pass?
The Karlsruhe Pass includes discounts from participating municipalities in areas such as leisure, education and more.
You can find all the information you need at karlsruher-pass.de.
Can I buy a season ticket online?
Season tickets are only available on site at Rheinstrandbad Rappenwört, Sonnenbad, Turmbergbad and Freibad Rüppurr. This means that season tickets cannot be purchased online.
Can I use my ticket several times in one day?
Single admission entitles the holder to enter the pool once. It is not possible to leave the pool and then return. The ticket loses its validity when you leave the pool.
General questions about swimwear
Is it permitted to wear sports trousers?
The wearing of sports trousers is not permitted. Swimming trunks must be worn
Can you wear a burkini in the bathroom?
Yes, a burkini may be worn.
Can you wear swimming shorts in the bathroom?
Yes, as long as they are bath textiles.
Are bathing shoes allowed in the water?
Yes, bathing shoes are allowed in the water.
Mandatory water wings for non-swimmers?
In principle, water wings are compulsory for all persons who cannot swim and cannot stand in the pool. For the most part, this applies to children.
If, for example, adults can stand safely in the adventure pool of the Europabad (depth 1.35 m), the pool can be used without water wings at their own risk. Children or smaller people under 1.35 metres who cannot swim must wear water wings. Tyres, pool noodles or swimming boards are not sufficient as they can be swept away by the current channel.
Do nappies have to be worn for incontinence?
Yes.
Can I swim with a mermaid fin?
Whether swimming with a fin for mermaids / mermen is permitted depends on the pool and pool operation:
- Sonnenbad Karlsruhe: Possible in the non-swimmer pool.
- Rüppurr outdoor pool: If the pool is open (not busy), it is tolerated on request.
- Rheinstrandbad Rappenwört: If bathing operations permit (no peak times), it will be tolerated in the solar pool (multi-purpose pool) near the women's building upon request.
- Turmbergbad: If bathing operations permit (not busy), it will be tolerated following enquiries.
- Weiherhofbad: If bathing operations permit (not busy), it will be tolerated in the non-swimmers' pool upon request.
- Adolf-Ehrmann-Bad: If the pool is open (not busy), it will be tolerated in the non-swimmers' area following enquiries.
- Vierordtbad thermal baths: Not permitted.
- Europabad: Not permitted.
- Fächerbad Karlsruhe: Only permitted for club sports.
Questions about the Europabad
Are swimming rings allowed in the Europabad?
No. The use of swimming rings is generally not permitted in the Europabad.
Can I buy tickets for the Europabad online?
Online tickets for admission to the Europabad itself cannot be purchased in the webshop. Admission tickets must be purchased on site at the Europabad ticket office. However, there is an option to purchase guaranteed admission in the event of high visitor numbers: "Europabad admission guarantee". The admission guarantee can be purchased online in the webshop. All information and conditions regarding the admission guarantee can be viewed in the webshop.
When is there little going on in the Europabad?
There is usually less going on during the week and outside the holidays. This is also worthwhile for your wallet. From Monday to Friday (not on weekends, public holidays and during the school holidays in Karlsruhe), the regular bathing and sauna rates are reduced by 4 euros.
Is there a lot going on at the Europabad at the weekend?
The Europabad is very busy at weekends and during the holidays. The traffic light system on the website shows whether admission is still possible.
Can I get into the Europabad even if the traffic lights are red?
If the traffic light system is red, this means that the pool is already very full. However, you can wait outside the bath at your own discretion. However, the waiting time cannot be estimated. Find out about our "admission guarantee" so that you can save waiting time for your visit and ensure guaranteed admission.
From what age are children allowed to enter the Europabad on their own?
Children aged 10 and over may enter the adventure area of the Europabad alone. From the age of 16, children may enter the sauna alone without being accompanied by a parent or guardian.
Can we take our own food into the bathroom?
Snacks can be brought along for small children (in the adventure area). You are not permitted to bring your own food into the sauna area. There is a catering offer on site (bath & sauna). Please do not bring glasses into the bath!
Can we celebrate children's birthdays in the Europabad?
A children's birthday party with catering via the catering service must be requested online.
If the birthday child is celebrating their birthday (up to their 17th birthday) in the Europabad, admission is free for the birthday child on presentation of an ID card for the adventure area. However, admission is not guaranteed. The admission guarantee can be purchased for guaranteed admission.
We are a larger group. Do we have to register at the Europabad?
Pre-booking is generally not necessary, but it is advisable to find out about our group rates and make a group booking to ensure faster admission. Please note the conditions for group bookings: only for clubs, schools, institutions or tour groups - not for private groups. Group bookings are possible for groups of 20 people or more. Group bookings have guaranteed access to the pool.
Is there early morning swimming in the Europabad?
There is no early morning swimming in the Europabad. Find out about the opening times of the other pools.
How long is the swimming lane in the Europabad?
The swimmer's pool at the Europabad has a length of 25 metres.
What is the temperature of the pools in the Europabad?
The swimmer's pool has a temperature of 28 °C, the outdoor pool 32.5 °C, the adventure pool 32 °C, the warm water pool 34 °C, the geyser pool 32.5 °C, the cold water pool 16 °C, the children's/paddling pool 32.5 °C and the plunge pool 12 °C.
How many pools does the Europabad have?
6 pools in the bath and 4 pools in the sauna area
Does the Europabad have an outdoor pool?
Yes, an outdoor pool with loungers.
Does the Europabad have a nappy-changing area?
Yes. in the bathroom itself and in the entrance area.
Can I go to the Europabad in a wheelchair?
Yes, you can visit the Europabad in a wheelchair
How deep are the pools in the Europabad?
Outdoor and adventure pool 1.35 metres deep, non-swimmers' pool from 0.7 metres to 1.20 metres, toddlers' pool from 0 to 0.50 metres, swimmers' pool 1.40 metres to 1.80 metres.
When is the AquaCross (climbing course) in the Europabad open?
During the holidays and at weekends, it is open at 11 am, 1 pm, 3 pm and 5 pm. Outside the holidays during the week, it is open at 3 pm and 5 pm. Special opening times by arrangement.
Can I pay for the Europabad Sauna family ticket at the same time?
No, that is not possible. But it is possible to change to the sauna area for an extra charge of €7 per person. Simply hold the person's chip wristband to the turnstile in the sauna area.
Is it possible to park a motorhome at the Europabad?
Simply report to the Europabad ticket office. You can then pass through the barrier with your motorhome and park on the forecourt. The parking fee is the same as for the Europabad car park.
Can you take the police performance test in the Europabad?
Yes, this is possible during the week outside the holidays. Please contact the Info&Shop. If there are a lot of visitors, we cannot guarantee that the certificate will be accepted.
How can I bypass a queue?
Find out more about our admission guarantee in the Europabad or about a BadePass Plus / Premium.
Is the white water slide TÜV-compliant?
The white water slide is TÜV-approved and therefore compliant.
Is it possible to change nappies on adults?
Yes, in the family/barrier-free shower.
Does the "Happy Monday" offer (pay for 2 hours, stay 4 hours) also apply on Mondays during the holidays?
"Happy Monday" ("pay for 2 hours, stay 4 hours" or "pay for 4 hours, stay the whole day") does not apply on a Monday during school holidays, on bridge days or on public holidays. The promotion is only valid on a Monday outside the school holidays in Karlsruhe, outside public holidays and outside bridge days.
Questions about the Vierordtbad thermal baths
Are children allowed in the Vierordtbad thermal baths?
Children may visit the Therme Vierordtbad if accompanied by a legal guardian/parent or a suitable accompanying adult. Children pay the same price as adults.
How old do you have to be to enter the Therme Vierordtbad alone?
Visitors aged 16 and over may enter the Vierordtbad thermal baths alone.
Bathing with or without textiles?
In principle, it is not permitted to enter the bathing and sauna area of the Therme Vierordtbad in street clothes.
In every pool in the Therme Vierordtbad, bathers may choose whether to bathe naked or in swimwear at any time. This includes the bathhouse, the indoor and outdoor pools in the sauna area. If you decide to wear swimwear, please wear a towel or bathrobe and cover your swimwear when moving around the spa and when resting or sunbathing on loungers. Because we want to offer all guests - whether with or without textiles - a feel-good atmosphere.
Please note: The sauna cabins are strictly textile-free.
Standard price for children and adults
Adults and children pay the same rate at the Therme Vierordtbad.
Questions about sunbathing
How many lanes are there in the Sonnenbad?
The 50 metre swimming pool in the Sonnenbad is divided into three areas so that "slower" swimmers can swim in the two outer lanes on the right. The centre two lanes in the Sonnenbad are for medium-speed swimmers and the two left-hand lanes are for fast swimmers.
The swimmers' pool therefore has 6 lanes.
With which swimming accessories can I swim in the sunbathing area?
- Swimming goggles and pull-kick are permitted.
- The use of flippers and paddles is only permitted in the lanes for speed swimmers.
- The use of snorkels for training purposes is only permitted in the lanes for speed swimmers. Children are generally not permitted to use them.
Questions about the webshop / vouchers / events
Is there a waiting list for the midnight sauna?
Unfortunately there is no waiting list for the midnight sauna.
Where can I buy vouchers?
Vouchers can be purchased online in our webshop and printed out at home. Alternatively, you can also buy a voucher on site at the pools.
Can I pre-order vouchers?
No. You can buy vouchers online via our webshop and print them out at home or buy them at the till.
My voucher has expired. Is there any goodwill here?
No.
How long are vouchers valid for?
The vouchers are valid until the expiry date printed on them: 3 years from the date of purchase until the end of the year.
I bought tickets / vouchers in the webshop and have not received any tickets / vouchers.
Please contact info@ka-baeder.de with your request .
Where can I get the latest information on the events?
Current information can be found on our website under the heading "News & Events". Alternatively, there is also our newsletter, which regularly reports on news and events. We are also present on our social media channels(Instagram, Facebook and TikTok).
Questions about KAi - the Shark Club
How many years does the KAi - the Shark Club last?
The KAi - the Shark Club is for children up to the age of 12.
My child is older than 12 years ...
Due to their age, the children are no longer part of the KAi - der Hai Club. However, we are currently planning a possible club for older children.
My child has not received a welcome letter.
Something may have gone wrong with your registration: illegible address, undeliverable, etc. Please contact kaiderhai@ka-baeder.de with your request
My child has received a birthday letter from KAi - the shark.
The birthday present from KAi - der Hai Club can be collected at the cash desk or at the Europabad Info&Shop on presentation of the birthday letter.
Questions about the job / internship / job advertisement
Do the Karlsruhe pools provide training?
The Karlsruhe swimming pools are training specialist pool attendants.
How can I apply?
You can find all current vacancies in our job portal. Simply fill in the fields there and send your application online via this page. Alternatively, you can also send your application to info@ka-baeder.de.
What jobs can I do at the Karlsruhe swimming pools?
You can find all current vacancies in our job portal.
Can I do an internship at the Karlsruhe swimming pools?
We generally offer taster internships. Please send an e-mail with your enquiry to info@ka-baeder.de
Do we offer a student internship as part of Bogy?
We offer taster internships. Please contact info@ka-baeder.de with your enquiry.
Questions about swimming courses
Which swimming pools offer swimming lessons?
Courses are offered by the SchwimmRegion e.V. in the Europabad Karlsruhe, the Therme Vierordtbad, the Weiherhofbad, the Hallenbad Grötzingen and the Adolf-Ehrmann-Bad. Further information can be found under "Courses and badges".
Courses are offered by the SSC Karlsruhe in the Fächerbad Karlsruhe.
Which courses are offered?
Among other things, baby and children's courses, aqua cycling, aqua fitness courses, swimming courses and many more are offered. Further information under "Courses & Badges".
I have a prescription from the doctor for water gymnastics. Can I redeem it at the Karlsruhe pools?
No. Prescriptions from a doctor can only be redeemed at a physiotherapy practice. It is best to ask at the Konz massage practice in the Vierordtbad thermal spa.